Frequently Asked Questions
Everything you need to know about your Juicy Couture order.
How do I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery status in real-time.
What is your return policy?
We offer returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that certain sale items may be final sale.
How should I care for my velour tracksuit?
To keep your velour looking its best, we recommend machine washing inside out in cold water on a gentle cycle and tumble drying on low or hanging to dry.
Do you ship internationally?
Yes, we ship to a wide range of international destinations. Shipping costs and delivery timelines vary by country and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay.
How do I determine my size?
Please refer to our comprehensive Size Guide located on each product page to find the best fit for our tracksuits, dresses, and activewear.